Shipping & Returns

SHIPPING & RETURNS POLICY

Last Updated: September 25, 2026

Success Shipping Container
1526 W Glendale Ave, Phoenix, AZ 85021, USA
Email: contact@successshippingcontainer.com
Phone: +1 270-466-1777

1. SHIPPING POLICY

We ship 20ft and 40ft shipping containers across the United States and internationally.

Order Processing Time:
All orders are processed within 24-48 business hours after payment confirmation. You will receive an order confirmation email with your tracking details.

Delivery Time Estimates:

  • Arizona & Neighboring States (CA, NV, UT, NM): 3-5 business days
  • Western USA: 5-7 business days
  • Central USA: 7-10 business days
  • Eastern USA: 10-14 business days
  • International Orders: 14-21 business days (customs clearance may affect timing)

Delivery times are estimates and begin after order processing is complete.

Shipping Costs:
Shipping costs are calculated at checkout based on container size, condition, and your delivery zip code.

  • Standard Delivery (Within 100 miles of Phoenix, AZ): Free Delivery
  • Nationwide USA Delivery: Flat rate from $200 – $850 depending on distance
  • International Delivery: Calculated based on destination port

Customers are responsible for ensuring adequate space for delivery truck access and providing a crane or forklift for offloading at the delivery site, unless a tilt-bed delivery is requested.

2. RETURNS POLICY

We want you to be 100% satisfied with your container purchase. We offer a 7-Day Inspection Guarantee.

How it works:
Upon delivery, you have 7 days to inspect your container to ensure it matches the description on our website (size, condition, wind and watertight status).

To be eligible for a return, you must:

  • Contact us within 7 days of delivery at contact@successshippingcontainer.com or +1 270-466-1777
  • Provide your order number, photos of the container, and reason for return
  • The container must be unused, unmodified, not painted, and in the same condition as delivered

What is NOT eligible for return:

  • Containers that have been modified, cut, painted, welded, or used for storage or shipping
  • Return requests made after 7 days from delivery
  • Buyer’s remorse or change of mind after inspection period
  • Damage caused by improper offloading by customer

Refund Process:
If your return is approved, we will arrange pickup of the container. Once inspected at our yard, your refund will be processed within 5-10 business days to your original payment method. Please note that original shipping costs are non-refundable.

For any shipping or return questions, please contact us:

Email: contact@successshippingcontainer.com
Phone: +1 270-466-1777
Address: 1526 W Glendale Ave, Phoenix, AZ 85021, USA
Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM MST