FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

Last Updated: September 25, 2026

Success Shipping Container
1526 W Glendale Ave, Phoenix, AZ 85021, USA
Email: contact@successshippingcontainer.com
Phone: +1 270-466-1777

1. What types of containers do you sell?
We sell new (one-trip) and used wind & watertight containers in 20ft standard, 40ft standard, and 40ft high-cube sizes. All containers are inspected before delivery.

2. Are your containers wind and watertight?
Yes. Every used container is certified wind and watertight (WWT) with no holes or leaks. New containers come with a manufacturer guarantee. We provide photos of your exact container before shipping.

3. How much does shipping cost?
Shipping is calculated at checkout based on your zip code, distance from our yard, and container size.

  • Free delivery within 100 miles of Phoenix, AZ 85021
  • Nationwide USA: $200 – $850 flat rate
  • International: Quote based on destination port

4. How long does delivery take?
After payment confirmation:

  • Arizona & neighboring states: 3-5 business days
  • Western USA: 5-7 business days
  • Central & Eastern USA: 7-14 business days
  • International: 14-21 business days

You will receive tracking updates via email and phone.

5. Do I need a crane or forklift for delivery?
Yes, unless you request tilt-bed delivery. Our trucks require at least 100ft straight clearance and 16ft height clearance. Customer is responsible for offloading. Please ensure your site is accessible.

6. Can I inspect the container before buying?
Yes. You are welcome to visit our yard at 1526 W Glendale Ave, Phoenix, AZ 85021, USA, Monday to Saturday 8AM-6PM MST. Call +1 270-466-1777 to schedule an appointment.

7. What payment methods do you accept?
We accept Bank Wire/ACH Transfer, all major Credit/Debit Cards (Visa, Mastercard, Amex, Discover), and Business/Cashier’s Check. Full payment is required before delivery.

8. What is your return policy?
We offer a 7-Day Inspection Guarantee. If your container does not match the described condition, contact us within 7 days at contact@successshippingcontainer.com with photos and order number. Containers must be unused and unmodified. See our Refunds & Returns page for full details. Shipping fees are non-refundable.

9. Do you offer a warranty?
Yes.

  • New containers: 5-Year structural warranty + 1-Year wind and watertight
  • Used containers: 1-Year wind and watertight + 90-day functional warranty on doors and seals
    See our Warranty page for details.

10. Do you sell modified or custom containers?
Yes, we offer custom modifications including doors, windows, paint, lock boxes, and office conversions. Contact us for a custom quote. Custom orders require a 50% non-refundable deposit.

11. Do you deliver internationally?
Yes, we deliver to Canada, Mexico, and other international ports. International delivery is 14-21 business days plus customs clearance.

12. How do I track my order?
After payment, you will receive an order confirmation with a tracking number via email. For updates, contact us at contact@successshippingcontainer.com or +1 270-466-1777.

Have more questions?

Contact Us:
Success Shipping Container
1526 W Glendale Ave, Phoenix, AZ 85021, USA
Email: contact@successshippingcontainer.com
Phone: +1 270-466-1777
Hours: Monday – Saturday, 8:00 AM – 6:00 PM MST